Package com.illumon.iris.console.events

Class HTTPToZendeskUtils

java.lang.Object

com.illumon.iris.console.events.HTTPToZendeskUtils

public class HTTPToZendeskUtils
extends Object

Utilities to send HTTP requests to Zendesk

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static class	HTTPToZendeskUtils.ZipFileTooLargeException	Thrown when the zip file is too large and the user cancels the ticket.

Constructor Summary

Constructors

Constructor	Description
HTTPToZendeskUtils()

Method Summary

Modifier and Type	Method	Description
static String	getConfigurationParameters()	Gets the Iris configuration
static String	getJavaSessionInfo()	Gets system properties.
static int	sendPost(List<String> filePaths, String userName, String email, String subject, String userMessage, String[] tags, com.fishlib.io.logger.Logger log, boolean bypassDialog)	Create a JSON post request to Zendesk to create a support ticket.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

HTTPToZendeskUtils

public HTTPToZendeskUtils()

Method Details

sendPost

public static int sendPost(List<String> filePaths,
 String userName,
 String email,
 String subject,
 String userMessage,
 String[] tags,
 com.fishlib.io.logger.Logger log,
 boolean bypassDialog)
                    throws org.apache.http.client.HttpResponseException

Create a JSON post request to Zendesk to create a support ticket.

Parameters:

filePaths - files to attach to the ticket

userName - user for which the ticket will be created

email - users email

subject - subject of the ticket

userMessage - user comment on the ticket

tags - tags for the ticket

log - log

bypassDialog - if the dialog for large zip files should be bypassed

Returns:

ticket number if all went well, -1 if not

Throws:

org.apache.http.client.HttpResponseException - HTTP error response

getJavaSessionInfo

public static String getJavaSessionInfo()

Gets system properties.

Returns:

system properties

getConfigurationParameters

public static String getConfigurationParameters()

Gets the Iris configuration

Returns:

Iris configuration